Internal reference — super-admin and partner functions. Not for end customers.

Every dashboard widget has its own alert system, separate from company Health Checks. Access: widget three-dot menu > Alerts. The modal has two sections: Schedule and Alerts.

Add Alert builder

Name — descriptive label
Type — Min value (drops below threshold) or Max value (exceeds threshold)
Value — the numeric threshold
Reset threshold — 0–50% hysteresis; the alert resets when the value drops this % below the trigger, preventing flapping
Enabled — on/off

The 6 action types

Action

Config

Use case

Visual

Sound on/off

On-screen alert for staff watching a dashboard

One or more addresses

Summaries, threshold-breach notices

SMS

Phone number

Instant critical alerts

Phone number

Mobile-friendly instant alerts

Webhook

"Do not send on reset", HTTP method (GET/POST), one or more URLs

Hit a Raspberry Pi, Home Assistant, IFTTT, door controller, BMS

MQTT

Topic, warning-at %, status payload

Publish to a broker; a Pi/ESP32 subscribes to trigger devices

Real-world IoT automation scenarios

Occupancy → siren: Max-value alert on a Live Inside widget publishes to MQTT; a Pi activates a siren relay.
Visitor enters → bell: Min-value = 1 on an entrance widget fires a webhook GET to a Pi that chimes a doorbell.
Fire door opened → SMS: a door-open event sends an instant SMS to security.
Sliding-door control: Max-value on occupancy sends a POST to a door-controller API.
Queue management: Max-value on a dwell/queue widget sends a WhatsApp alert to the floor manager.
Digital signage: webhook pushes live occupancy/queue data to a screen-controller API.

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Who We Are

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