Rent Like a Boss, Without Any Loss
Tenant Revenue Management Software for Malls
Outshine your competition, attract top-quality tenants, and improve customer experiences with automatic tenant management.
Tenant Management Lets You Say Goodbye To:
Poor Communication
We provide a transparent data-sharing platform that fosters better collaboration between mall owners and tenants - improving trust, accountability, and decision-making on both sides.
Manual Processes
Our tenant revenue management solution lets you import turnover data (automated or semi-automated) quickly- with workflows that can be tailored to match your tenants’ reporting setup.
Segmentation Issues
We help you discover the ideal mix of tenants by offering category segmentation and performance-based tenant ranking.
Inefficient Layouts
Optimize your mall or space layout by placing anchor stores in strategic places and improve the overall customer journey.
VemTenant
VemTenant is an extension to our in-house developed software, providing you with automatic tenant revenue management for improved tenancy interactions.
Rent smarter, not harder with automatic tenant revenue management!
VemTenant: The Mall Industry’s Best Friend
Automated Tenant Revenue Import
Category Segmentation
Store Ranking Reports
Missing Revenue Alerts
Mall Layout Management
Tailored Reports
Calendar & Events
User-Based Access
Our solution automates revenue management by importing tenant data from the mall. With this feature, you can focus on optimizing operations and revenue while saving time.
Categorizing tenants by business type helps identify revenue and customer behavior trends across categories. This enables informed decisions for better management.
Quickly identify top-performing and underperforming stores with our ranking reports. This motivates tenants and drives increased revenue.
Do not overlook revenue leaks. Our alerts notify you of potential revenue losses so you can act quickly to minimize losses.
Your mall's layout affects customer experience. With our data-driven insights, you can make informed decisions on store placement to create a better experience.
Make data-driven decisions with customized footfall & sales reports that cater to your mall's specific needs. Optimize your operations with the insights you need.
Our built-in calendar allows you to add mall events, which can help you track how they affect sales and foot traffic.
Ensure sensitive data remains secure with user-based access. Assign different access levels to authorized personnel only.
Tenant Management for Your Industry
Tenant Management is a flexible solution that can be customized to fit any industry that requires efficient management of tenant operations. By accurately tracking tenant usage and revenue data, businesses can gain valuable insights into tenant performance and optimize their operations for increased efficiency and revenue growth.
With our tenant management platform, businesses can streamline communication with tenants, categorize tenants based on their business type, receive missing revenue alerts, and generate tailored reports that help them make data-driven decisions.
Malls
Increase tenant retention rates and optimize mall operations with our tenant revenue management solution. Maximize sales through improved mall and tenant experiences.
Airports
Optimize your layout and store placement, while streamlining communication with tenants in your airport using our innovative tenant management platform.
Smart Cities
Create sustainable and livable cities with our tenant management solution that helps you manage your properties efficiently. Attract high-quality tenants with our tenant management solution.
A Solution to Every Problem
Luksusbaby A/S
Problem
Luksusbaby wanted to view real-time, accurate KPIs regarding their physical stores, such as hit and conversion rates, for improved decision-making.
Solution
Our solution helped Luksusbaby take action based on facts rather than intuition while discovering the age of their incoming visitors for accurate conversion rate data.
Daells Bolighus
Problem
Daells Bolighus struggled to keep up with the changing market and had been in an economic deficit for 16 years. The main problems were old-fashioned marketing strategy and a lack of insight into customer data.
Solution
Vemco Group installed people counters in both Daells Bolighus stores and integrated sales and visitor data from the physical stores with online data from their website, allowing them to view and compare data across locations.
Magasin
Problem
Magasin had an outdated, unreliable people counting solution and wanted a hosted solution, exporting data into a central BI system to give them insight into customer behavior in all their department stores.
Solution
We delivered an accurate, up-to-date people counting solution to Magasin, which allowed them to reduce operational costs by outsourcing their customer data to us.
Odense Municipality
Problem
Odense Municipality wanted to access insight into how the citizens and visitors of Odense use the city and act on these insights based on factual decision-making rather than intuition.
Solution
To measure how the citizens and visitors of Odense use the shopping street, we cover all relevant entrances and exits with weather-resistant sensors that cover heights up to 20 meters.
Frequently Asked Questions
What is tenant management?
Tenant management refers to the process of managing tenant relationships in a rental property, from lease agreements to rent collection and revenue management. Tenant management solutions can help streamline these processes and provide a centralized platform for managing tenant information and communications.
What is tenant revenue management?
Tenant revenue management is the process of managing and optimizing revenue from tenants in a rental property, such as a mall. Tenant revenue management solutions can provide insights into tenant behavior and revenue trends to help property managers make informed decisions. It helps them discover the ideal mix of stores in their mall or facility and create shop ranking reports that improve motivation among tenants.
What are the benefits of using tenant management?
Using a tenant management solution can provide a range of benefits, including:
- Streamlining communication and documentation between tenants and property managers
- Automating tenant revenue collection and import
- Providing insights into tenant behavior and revenue trends
- Improving tenant retention and attraction rates
- Increasing overall profitability and efficiency of rental property management
What industries can benefit from a tenant management solution?
Any industry that involves managing rental properties and tenant relationships can benefit from a tenant management solution, including malls, commercial real estate, city centers, airports, and office buildings.
How do tenant management and people counting work together?
People counting is the process of tracking and analyzing foot traffic in a physical space, such as a retail store or shopping mall. Tenant management solutions can integrate with people counting technology to provide insights into customer behavior and preferences, which can inform decisions about store placement, marketing strategies, and tenant retention. For example, if people counting data shows that a particular store is attracting a high volume of foot traffic, property managers can use tenant management data to ensure that the store's lease agreement is renewed or negotiated to maximize revenue.
What features should I look for in tenant management software?
Look for automated collection of tenant turnover, alerts when sales reports are missing, category and store ranking reports, footfall shown next to sales, user-based access to sensitive data and reports you can tailor to owners and asset managers. VemTenant covers all of these and is available in 24 languages, which matters for international portfolios.
What is turnover rent, and how does tenant sales data support it?
Turnover rent, also called percentage rent, is a lease model where part of the rent is based on the tenant's sales. It only works when sales are reported completely and on time. VemTenant collects tenant turnover automatically or through simple uploads, flags missing reports, and shows sales next to footfall, so landlords have reliable figures for rent reviews and lease renewals.
How does tenant management software improve ROI for a mall?
It improves return by replacing manual sales collection with automated imports, and by showing which tenants, categories and zones perform best per visitor. With footfall and turnover in one place, landlords can set a stronger tenant mix, support weak stores early and base lease negotiations on facts instead of estimates.
Can it be used across a portfolio of shopping centres?
Yes. Vemco Group serves more than 800 malls, and most of them run both footfall counting and tenant reporting on the same platform. Each centre is managed on its own, and owners and asset managers can compare centres, categories and stores in shared, tailored reports.
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