Summary: After a new account has been tested and verified, the administrator can send a welcome email that allows the user to set a password and access the platform.
How to send a welcome email
Log in using Admin credentials.
Open Setup | Users.
Use the search bar to find the relevant user.
Select the dropdown arrow beside the username.
Select Send welcome email.
Confirm by selecting the Send welcome email button.
The official guide states that the set-password link in the email is valid for 3 working days. After that, the link expires and a new welcome email must be sent.
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