Device Manager overview
Path: Settings gear > Devices. Filters: search, company dropdown, status (all / online / offline), per-page. Columns: Location, Sensor (name + model + internal/external IP + firmware), Details (MAC), Features (Entrance, Realtime). Green dot = online, red = offline. "Export devices" downloads the list.
Sensor detail fields (Edit Sensor)
Name, Subscription, Tag Data As (e.g. Visitors entering), MAC address + Lookup vendor
Vendor (auto-detected from MAC prefix), Is entrance, Inverted, Store zero, Store events, Exclude from health check
Import sensor id, Serial, Version, Firmware, Custom sensor id, IP, External IP, First seen, Last time seen, Last data
Connect to device — opens a live reverse-proxy tunnel to the sensor's own web interface
Download latest config — exports the sensor's current configuration
Create documentation — installation documentation builder (name, height, install photo, calibration photo)
Sensor details — Setup Tracking (FW5) dialog with sync-from-sensor and single/multi-sensor JSON
Move sensor, Deactivate, Expire license, Delete
Connect to device (reverse proxy)
Creates a live bridge between Vemcount and a physical sensor, giving remote access to the sensor's own web interface for configuration, firmware updates and calibration. The dialog shows "Trying to communicate with [MAC]" then "Started a communication bridge with device" on success.
Sensor data validation
Automated — Health Checks run daily and flag sensors where in/out counts differ beyond the configured threshold (e.g. 10%).
Manual — an admin physically counts visitors while viewing the live feed and compares against the platform's real-time data (~2s delay). Under threshold passes; over flags for recalibration.
Documentation — attach install pictures, calibration screenshots and validation reports to each sensor for audit compliance.
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