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    Companies, locations, groups & tags

    Companies are the top-level organisational structure in Vemcount. Each company contains locations, and each location contains sensors and data sources. Use this section to set up and maintain your company hierarchy.

    Viewing companies

    Path: ⚙ Settings → Companies

    • Search for companies using the search bar.

    • Filter between Active and Deleted companies.

    • View company name, website URL, and number of subscriptions.

    • Click any company to access its full settings.

    Adding a new company

    1. Click + Add company in the top-right corner.

    2. Enter the company name and website URL.

    3. Set the parent company if this is a subsidiary or sub-brand.

    4. Click Save.

    Inside a company — sidebar sections

    Locations

    All physical sites belonging to this company.

    Groups

    Clusters of locations for combined reporting (e.g. Vest, Øst, Centerbutikker).

    Tags

    Freeform labels for flexible filtering across dashboards and reports.

    Opening Hours

    Default trading hours applied across all locations (can be overridden per location).

    Health Checks

    Automated monitoring rules — e.g. alert if count drops to zero for 30+ minutes during opening hours.

    Activity Log

    Full audit trail of all changes made to this company and its locations.

    Contacts

    Responsible contacts for the company — used for health check escalation and support.

    Roles

    Manage predefined permission roles for users in this company.

    Locations

    Each location represents a physical site. To add a location:

    1. Inside the company, go to Locations → + Add location.

    2. Enter the location name and Custom Shop ID (used for POS integrations).

    3. Set the floor area in m² (required for visitors-per-m² metric).

    4. Assign to a Group.

    5. Set the Active Date.

    6. Click Save.

    Groups & tags

    Groups cluster locations so you can report on them together — e.g. select "All Vest stores" with a single click instead of choosing 12 locations individually. Groups return a combined total.

    Tags work similarly but return separate results per location — useful for side-by-side comparisons within a category.

    Best practice: Set opening hours at company level first, then override per location for sites with non-standard hours. Always set m² for every location to unlock the Visitors per m² metric.

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