Key capabilities

Step 1 — Access the sensor web interface

1. Connect your computer to the same network as the TD2000.

2. Open a browser and enter the sensor's IP address (default: 192.168.1.8).

3. Log in with your credentials.

Step 2 — Camera calibration

1. Navigate to Camera Config.

2. Section Frame — draw a rectangle covering the full floor area in the camera's view. This enables automatic height and tilt detection.

3. Device Height — enter the exact mounting height in cm (range 230–1400 cm depending on lens type). Accuracy is critical — incorrect height causes miscounts.

4. Device Angle — adjust X and Y axis values if the sensor is not perfectly level. Start at 0/0 and make small adjustments.

5. Click Auto Calibration for an initial estimate, then fine-tune manually.

6. Click Save.

Step 3 — Define counting zones

1. Navigate to the Counting section (older firmware: "Customer Flow Statistics").

2. Click Edit on Zone 1.

3. Click Snapshot to capture a live floor view.

4. Draw the following zones on the floor plan image:

1. Set Min/Max Counting Height to filter out objects that are not people.

2. Give the zone a descriptive name and check Activate.

3. Set the Real-Time Report Sampling Interval (1, 5, 10, 15, 30, or 60 seconds).

4. Click Save.

Step 4 — Additional counting settings

Step 5 — Enable dwell zones (optional)

1. Go to Dwell Zone Management.

2. Define zones where you want to measure time spent (e.g. checkout, product display).

3. Configure: Min Occurrence Time (minimum time to count as a dwell), Max Merging Time (gap allowed before counting as a new visit), and Average Serving Time.

4. Save.

Step 6 — Configure data privacy mode

1. Go to Advanced Options → Device Management.

2. Find Privacy Mode and toggle it ON.

3. When enabled, the sensor interface shows only counting boxes and tracking lines — no identifiable video. Save.

Step 7 — Enable gender recognition (optional)

1. In the browser URL bar, change the end of the URL to /model (e.g. http://192.168.1.8/model).

2. In the Feature Recognition Algorithm section, toggle Feature Recognition ON.

3. Confirm defaultGender shows Working.

Step 8 — Optional Wi-Fi setup (G2, BG2, G3, BG3 only)

Wi-Fi requires a supported USB adapter (TP-Link TL-WN725N or TL-WN726N).

1. Plug the adapter into the TD2000's USB port.

2. Navigate to http://[IP]/#/wifi in your browser.

3. Enable Wi-Fi, enter your SSID and password, set DHCP or manual IP, click Save.

Step 9 — Connect to Vemcount

The TD2000 pushes data to Vemcount via HTTP/HTTPS. Configure the data push URL in the sensor's Push Settings section — your Vemco implementation engineer will provide the correct endpoint URL for your account. Ensure outbound TCP 443 is open to data.vemcount.com.