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Frequently Asked Questions

What is the Vemco Intelligence Advisor?
It is an AI assistant that helps you find the right sensor solution for your space. Tell it about your location and goals, and it recommends the best setup.

How long does it take?
Just a few minutes. You answer a short set of questions and receive a tailored recommendation.

What types of spaces does it support?
Retail stores, shopping malls, offices, airports, and facility management environments.

Do I need to know which sensors I want before I start?
No. The Solution Advisor recommends sensor types and quantities based on your goals. If you already know the devices you want, use the Device Browser instead.

Can I combine different tracking types?
Yes. You can select multiple capabilities — people counting, unique visitors, full-area tracking, and zone/desk occupancy — in a single solution.

Can I see an example before building my own plan?
Yes. Choose "see a worked example" to view a sample recommendation.

How do I talk to a real person?
Use the "Get in Touch" button at any time to reach the team.

How much does it cost? / What are the prices?
Pricing is tailored to your specific solution. Build your plan in the Solution Advisor and you'll get pricing based on the exact sensors and quantities your space needs. You can choose between OpEx (operational expenditure — an ongoing subscription/service cost) and CapEx (capital expenditure — an upfront purchase). The advisor lets you see both options so you can pick what suits your budgeting model.

A couple of things worth confirming before this goes live, since I don't want Breeze stating something inaccurate:

Is it correct that both OpEx and CapEx are offered for every solution, or only some? And does the advisor actually display the price itself, or does it route the customer to "Get in Touch" / a quote? The wording above assumes the advisor shows pricing directly — if it really hands off to sales for the final number, I'd soften it to "you'll receive pricing options."

Tell me which is accurate and I'll drop the final version into the knowledge base file. Want me to add it to the FAQ article now with the assumed wording, and you can correct later?

Here are several pricing-related Q&As for the FAQ. I'll keep them flexible on wording until you confirm the details.

How much does it cost? / What are the prices?
Pricing is tailored to your specific solution. Build your plan in the Solution Advisor and you'll get pricing based on the exact sensors and quantities your space needs.

Can I choose how I pay — OpEx or CapEx?
Yes. You can choose between OpEx (operational expenditure — an ongoing subscription or service cost) and CapEx (capital expenditure — an upfront purchase). The Solution Advisor lets you see both so you can pick what fits your budgeting model.

What's the difference between OpEx and CapEx?
CapEx means you buy the hardware and own it upfront as a capital investment. OpEx spreads the cost over time as a recurring operational expense, typically as a subscription. OpEx is often easier to budget and scale; CapEx can be better if you prefer to own the equipment outright.

Why don't you list fixed prices?
Every space is different, so a generic price list wouldn't be accurate. The advisor sizes the exact sensors and quantities for your location, which is why pricing comes from building your plan rather than a fixed catalog.

Do I get a price before committing to anything?
Yes. Building a plan in the Solution Advisor is how you get your pricing — there's no obligation to proceed.

Can I get a custom quote?
Yes. Use the Get in Touch button and the team can prepare a tailored quote, including OpEx and CapEx options.

Before I add these to the file, the same two checks from before still matter, and they affect the wording above:

Does the advisor actually show a price on screen, or route to a quote/"Get in Touch"? Several of these (especially "Do I get a price before committing") assume it displays pricing directly. And are both OpEx and CapEx available on every solution? If either assumption is off, tell me and I'll correct before locking it in.

Want me to append all of these to the FAQ article in the knowledge base file now?solution-advisor-faq

Click here to access the Solution Advisor and get an instant recommendation for the right sensors and solutions for your project."

https://vemcogroup.com/solution-advisor