Success Stories from Our Customers

Shoe Retail Store, Planika, Enhances Customer Experiences

Written by Admin | Aug 11, 2023 8:11:33 AM

Planika, a prominent shoe retail store, faced challenges that prompted them to explore innovative solutions to improve their operations and customer experience.

In their pursuit of enhancing efficiency and optimizing resource allocation, they encountered specific obstacles that necessitated the implementation of a people counting solution. By addressing these challenges head-on, Planika sought to leverage technology to drive informed decision-making, enhance customer service, and ultimately thrive in a competitive retail landscape.

Planika, recognized the need for a cutting-edge solution to overcome their operational challenges and elevate their customer experience across multiple locations. They made a strategic decision to implement a comprehensive people counting solution in all their stores in Bosnia and Herzegovina and Croatia.

This innovative technology empowers Planika with real-time, accurate data on customer foot traffic, enabling them to:

  • Optimize staffing 
  • Improve conversion rates
  • And revolutionize their retail operations in ways that drive informed decision-making and deliver exceptional service to their valued customers.