How DSB Uses Real-Time Space Intelligence to Optimize Passenger Flow

At Denmark's busiest transportation hub, DSB (Danish State Railways) has implemented a comprehensive visitor tracking and occupancy monitoring system to gain actionable insights into daily movement patterns. The station welcomes over 100,000 passengers per day, and understanding how, when, and where people navigate the space is critical - for safety, retail success, and operational efficiency.

Where Insights Happen:

Main Entrances & Exit Doors:

• Real-time in/out counting captures total volume and peak congestion periods. 

Hallways & Transition Zones (Hovedbanegarden):

• Traffic flow is measured across the large indoor concourses to understand movement between platforms, shops, and rest areas.

Metro Entrance Corridors:

• Directional sensors installed at metro access points measure handover between different transport modes and support crowd management.

Retail Zones & Shop Entrances:

• Flow into specific shopfronts is monitored, helping tenants and DSB analyze commercial performance and conversion patterns.