Internal reference — super-admin and partner functions. Not for end customers.
Every dashboard widget has its own alert system, separate from company Health Checks. Access: widget three-dot menu > Alerts. The modal has two sections: Schedule and Alerts.
Name — descriptive label
Type — Min value (drops below threshold) or Max value (exceeds threshold)
Value — the numeric threshold
Reset threshold — 0–50% hysteresis; the alert resets when the value drops this % below the trigger, preventing flapping
Enabled — on/off
Action | Config | Use case |
Visual | Sound on/off | On-screen alert for staff watching a dashboard |
One or more addresses | Summaries, threshold-breach notices | |
SMS | Phone number | Instant critical alerts |
Phone number | Mobile-friendly instant alerts | |
Webhook | "Do not send on reset", HTTP method (GET/POST), one or more URLs | Hit a Raspberry Pi, Home Assistant, IFTTT, door controller, BMS |
MQTT | Topic, warning-at %, status payload | Publish to a broker; a Pi/ESP32 subscribes to trigger devices |
Occupancy → siren: Max-value alert on a Live Inside widget publishes to MQTT; a Pi activates a siren relay.
Visitor enters → bell: Min-value = 1 on an entrance widget fires a webhook GET to a Pi that chimes a doorbell.
Fire door opened → SMS: a door-open event sends an instant SMS to security.
Sliding-door control: Max-value on occupancy sends a POST to a door-controller API.
Queue management: Max-value on a dwell/queue widget sends a WhatsApp alert to the floor manager.
Digital signage: webhook pushes live occupancy/queue data to a screen-controller API.