AI Support

Maps and Maps 2.0 — tracking & heatmaps

Written by Vemco Support | Aug 19, 2026, 2:25:48 AM

Vemcount has two mapping modules accessible via the Tracking menu in the top navigation. Choose based on whether you need historical analysis or live real-time monitoring.

Maps vs Maps 2.0

Maps (classic)

Interactive metric maps, tracking maps, and metric-based heatmaps built on historical sensor data. Best for analysing past visitor flow, identifying traffic patterns, and planning layout changes.

Maps 2.0

Real-time interactive tracking maps with live positional data and dynamic heatmaps updating continuously. Best for live operational monitoring, real-time queue management, and live visitor journey tracking.

Heatmaps

Heatmaps overlay visitor density on a floor plan image. Warmer colours (red/orange) show higher traffic or dwell time; cooler colours (blue/green) show lower activity.

Path: Tracking → Maps → select location → Heatmap view

  1. Navigate to Tracking → Maps.

  2. Select a location that has an uploaded floor plan.

  3. Choose the Heatmap view tab.

  4. Set the time period and data interval.

  5. The heatmap renders showing relative visitor density or dwell time per zone.

Maps 2.0 — live tracking

Maps 2.0 requires sensors configured for real-time positional tracking. The map updates live, showing visitor positions and movement paths as they happen.

Path: Tracking → Maps 2.0 → select location

Features available in Maps 2.0:

  • Data view — live metric overlay on floor plan

  • Heatmap — dynamic heat overlay updating in real time

  • Tracking — individual visitor path tracking

  • User Journeys — aggregate path analysis across multiple visitors

  • Zone Visitor Flow — flow between defined zones

  • Info — location and sensor configuration details

  • Edit mode — zone creation and calibration tools

Requirement: Maps and Maps 2.0 require the Maps permission to be enabled for the user, a floor plan image uploaded for the location, and compatible sensors configured with zone tracking or positional tracking.