Internal reference — super-admin and partner functions. Not for end customers.
Path: Settings gear > Health Issues. Platform-wide list of active issues. Filters: company, type, filter/reset. Columns: Health Issue type, Error Started, Last Checked, Health Issue Item (MAC/location). Issues are grouped by company.
Path: Companies > [Company] > Health Checks. Per-company alert rules — each check has a source scope, notifications, and one or more rules.
Name
Source — Source Type (Locations/All) + multi-select location picker
Notifications — email recipients, "Group notifications by location", "Notify users connected to the location"
Rules — rule dropdown + operator + value + %, "Send notification once", Select Days, Timezone; "+ Add rule" for multiple rules per check
Rule | Description |
No data | Sensor connected but sending no count data |
Offline | Sensor stopped communicating entirely |
Difference between In and Out | Entry/exit counts differ beyond threshold |
Wrong sensor time | Sensor clock out of sync |
No realtime data | Not sending real-time feed |
No visitors | Zero visitors during open hours |
No sales data imported | POS/turnover data not submitted |
No screen sync | Display screen not syncing |
Privacy level | Privacy compliance threshold breached |
Metric | Generic metric-based threshold |
Realtime data monitoring | Live data stream anomaly detection |
Difference between In and Out pr location | Per-location in/out variance |
Daily difference between In and Out | Daily aggregated in/out difference |