AI Support

Companies, locations, groups & tags

Written by Vemco Support | Aug 19, 2026, 2:40:40 AM

Companies are the top-level organisational structure in Vemcount. Each company contains locations, and each location contains sensors and data sources. Use this section to set up and maintain your company hierarchy.

Viewing companies

Path: ⚙ Settings → Companies

  • Search for companies using the search bar.

  • Filter between Active and Deleted companies.

  • View company name, website URL, and number of subscriptions.

  • Click any company to access its full settings.

Adding a new company

  1. Click + Add company in the top-right corner.

  2. Enter the company name and website URL.

  3. Set the parent company if this is a subsidiary or sub-brand.

  4. Click Save.

Inside a company — sidebar sections

Locations

All physical sites belonging to this company.

Groups

Clusters of locations for combined reporting (e.g. Vest, Øst, Centerbutikker).

Tags

Freeform labels for flexible filtering across dashboards and reports.

Opening Hours

Default trading hours applied across all locations (can be overridden per location).

Health Checks

Automated monitoring rules — e.g. alert if count drops to zero for 30+ minutes during opening hours.

Activity Log

Full audit trail of all changes made to this company and its locations.

Contacts

Responsible contacts for the company — used for health check escalation and support.

Roles

Manage predefined permission roles for users in this company.

Locations

Each location represents a physical site. To add a location:

  1. Inside the company, go to Locations → + Add location.

  2. Enter the location name and Custom Shop ID (used for POS integrations).

  3. Set the floor area in m² (required for visitors-per-m² metric).

  4. Assign to a Group.

  5. Set the Active Date.

  6. Click Save.

Groups & tags

Groups cluster locations so you can report on them together — e.g. select "All Vest stores" with a single click instead of choosing 12 locations individually. Groups return a combined total.

Tags work similarly but return separate results per location — useful for side-by-side comparisons within a category.

Best practice: Set opening hours at company level first, then override per location for sites with non-standard hours. Always set m² for every location to unlock the Visitors per m² metric.