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AXIS Sensors - Vemcount Firewall Guide

Written by Vemco Support | Aug 19, 2026, 1:33:54 AM

AXIS Sensors - Vemcount Firewall Guide

Purpose: This guide outlines the outbound firewall and network access required for AXIS sensors to communicate correctly with Vemcount services.

Important: All firewall rules should be configured for outbound connections only. DNS resolution for the listed hostnames should also be allowed.

Required network access

Service

Hostname / URL

Port(s)

Purpose

MQTT data connection

mqtt.vemcount.com

1883

Transmission of AXIS Object Analytics event data to Vemcount via MQTT

Time synchronization

ntp.vemcount.com

123/UDP

Time sync for stable and accurate operation

License validation

license.vemcogroup.com

443

License checks and validation where relevant in the Vemcount environment

AXIS setup note: The official AXIS Object Analytics guide specifies MQTT Host: mqtt.vemcount.com, Port: 1883, Username: vemcount, and Password: mqtt. It also states that event interval should be enabled in the AXIS application and that the sensor MAC address must be added in Vemcount before counting starts.

Additional setup notes

  • Configure AXIS Object Analytics to send data over MQTT to mqtt.vemcount.com on port 1883.

  • Use the credentials from the official guide: username vemcount and password mqtt.

  • Enable event interval in the AXIS application so event counts are sent correctly.

  • Add the sensor MAC address in Vemcount before the counting starts.

Main Vemcount IP addresses

  • 18.195.189.44

  • 15.197.146.64

  • 3.33.145.212