Customer experience

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Dwell time analytics is an innovative approach to optimizing window displays to enhance the customer experience and increase sales. The longer a customer is mesmerized by a window display, the more likely they are to purchase something.

Queues at the supermarket

When a customer walks into a store to make a purchase, the last thing they want to see is a long queue. Queue Management solutions help business owners leverage technology and data to streamline customer service and enhance the customer experience.

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Consumer demands today include controlled social distancing, mask-wearing and sanitizing, as well as product and service accessibility. Customers want to feel safe; they don’t want to struggle to find what they need, and they want to be served promptly.

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Business owners are finding that people counting technology helps them optimize their processes, provide a better customer experience, and cut down on costs while doing it.