Admin users have the capability of sending login details emails to users from the Vemcount reporting system
Emails sent are only valid for 3 working days. If a new password is not secured within 3 days from the date the email is sent, the link will expire and a new welcome email will need to be sent.
Follow the steps below:
- Login to Vemcount using Admin credentials.
- Select Setup | Users from the top menu.
- Enter the username or user details in the search bar to find the relevant user.
- Select the drop down arrow beside the username of the user account.
- Select 'send welcome email'.
- Select 'send welcome email' button.
Once the above steps are actioned, a 'Login Details' email will be sent to the email address associated with the user account containing a 'set your password' link. See example below. The user has 3 working days to secure a new password. After 3 days the link will expire.