Admin users have the ability to 'Assume as a user'.
Assuming as a user will enable the administrator to see what access and features the user account has and check that everything has been set up correctly before sending a welcome email.
Login to Vemcount using Admin credentials.
Select Setup | Users in the top menu.
Select the down arrow next to the user account and select 'Assumer as this user'.
Complete access checks as required, in particular dashboard and reporting.
Select the crossed out profile icon next to the username in the top menu to exit the user account.