AI Support

Xovis — sensor security & privacy guide

Written by Vemco Support | Aug 19, 2026, 2:19:08 AM

Xovis sensors are privacy-by-design — no images are stored or transmitted. This article covers the built-in privacy levels, GDPR compliance, port management, and security configuration. Source: Xovis Knowledge Base.

How Xovis sensors handle image data

Xovis 3D stereo vision sensors use two CMOS lenses to build a real-time stereo depth image inside the sensor. Only metadata leaves the sensor — count values, timestamps, path coordinates. The actual images are never stored and never transmitted. This is a hardware-level privacy guarantee, not a software setting.

Privacy levels (0–3)

Level 0

No restrictions. Live video stream + full tracking visible in WebUI. For installation only — never leave at level 0 in production.

Level 1

No live video (still image on request only). Tracking bubbles visible. Xovis recommended minimum. Validation recordings disabled at this level and above.

Level 2

No image at all — grey background. Tracking (bubbles) visible only.

Level 3

No image, no tracking. Only counting values updated. Maximum privacy — suitable for highest-sensitivity deployments.

Sensor Master Key (SMK) required to lower privacy level. The SMK is a unique key per sensor, only available from Xovis upon verified request. This prevents unauthorized reduction of privacy settings. Plan the appropriate privacy level during installation — changing it later requires the SMK.

GDPR compliance

Xovis sensors can be operated in a GDPR-compliant system. Key responsibilities:

  • The system provider (e.g. Vemco Group's customer) is responsible for Technical and Organizational Measures (TOM)

  • Control sensor access and user accounts

  • Control who has access to the Sensor Master Key

  • Define data processing, storage, and retention policies

The sensor itself is not sufficient — the entire system must be compliant, including the platform, integrations, and data storage. Xovis provides a Data Privacy Statement PDF (2023) and AI Note (2025) downloadable from the KB.

Security configuration — Xovis recommendations

  • Set a strong, unique password per sensor on first setup — the default password must be changed immediately

  • Disable HTTP; access only via HTTPS

  • Upload a custom SSL certificate per sensor (replaces the Xovis default)

  • Place sensors behind a firewall; restrict to required outbound ports only (see Xovis network requirements article)

  • Update sensors to the latest firmware — each release includes security patches

  • Do not name sensors with location-identifying names (e.g. not "Oval Office" / "White House")

Built-in security features

  • Rate limiter on authentication attempts

  • All remote connections over TLS 1.2 or 1.3 only (older TLS versions not supported)

  • Serial console access blocked at signal level

  • Secure boot chain — tamper protection for TLS certificates and cryptographic keys

  • Multisensor connections can use HTTPS

  • Diagnostic files (.xdg) are encrypted

  • Sensor backup files (.xbak) are encrypted

  • API (FW5+) requires authentication — no public API access except for basic sensor discovery

Port management

Administrators can change or disable any sensor port via Settings → Advanced network properties:

  • HTTP can be permanently disabled to prevent unencrypted access

  • Custom SSL keys and certificates can be uploaded to replace the Xovis default

  • Custom Certificate Authorities can be added or removed at any time

WiFi/Bluetooth monitoring (optional feature)

Select Xovis sensors (PC2RE) can monitor nearby WiFi and Bluetooth device IDs (MAC addresses, signal strength). This feature is subject to local legal requirements — in some countries (e.g. Germany) it is not permitted in public areas. The feature includes Allowlist and Denylist support. Administrators are responsible for ensuring legal compliance per deployment location.