AI Support

How to assume as a user

Written by Vemco Support | Aug 19, 2026, 1:21:21 AM

Admin users can assume a user account to verify what the user can access and to confirm that setup is correct before sending the welcome email.

How to assume as a user:

  1. Log in using Admin credentials.

  1. Open Setup | Users.

  1. Select the down arrow next to the user account and choose Assume as this user.

  1. Verify access, especially dashboards and reporting.

  1. Exit the assumed session using the crossed-out profile icon next to the username in the top menu.